The Everyday Crew Neck Tee in Cocoa #3110
For all DOTE styles (marked “by DOTE” in the product title), please refer to the product descriptions for the exact measurements.
For all Milky Way styles (with no label “by DOTE”), please refer to the size charts below.
(Do note that DOTE styles tend to run smaller than our sizing charts below. This means if you are a size S according to the sizing charts below, we recommend going up to a size M for a DOTE style.)
TOPS AND DRESSES
Measure around the fullest circumference of your bust. Unless otherwise indicated, all our tops and dresses are made to accommodate both the pregnant and post-pregnant body. Where applicable, we will note styles with roomier or close-fitting cuts so that you can order a size up or down. If you have questions about the sizing or fit of any particular style, do contact our team.
|XS||Bust up to 34"|
|S||Bust up to 36"|
|M||Bust up to 38"|
|L||Bust up to 40"|
|XL||Bust up to 43"|
|XXL||Bust up to 45"|
FOR BANDEAU DRESSES AND TUBE TOPS
|S||Bra Size: 34B, 34C|
|M||Bra Size: 34D, 36B, 36C|
|L||Bra Size: 36D, 36DD, 38B, 38C, 38D, 38DD|
|XL||Bra Size: 40C, 40D
For maternity bottoms, measure the largest circumference of your hip by wrapping it around your hips, just below your now-full belly.
|XS||Hips up to 36"|
|S||Hips up to 38"|
|M||Hips up to 40.5"|
|L||Hips up to 43"|
|XL||Hips up to 46.5"|
|XXL||Hips up to 48"
COLOUR, SIZING & FIT
While we aim to provide as much information as possible, there may be slight variations in colour for products due to factors such as different calibration of computer screens and photo studio lighting.
LOCAL ORDERS (SINGAPORE)
Normal mail via SingPost
Timeframe: 5 – 8 working days upon receipt of your payment. Delivery cost: Free islandwide delivery via SingPost normal surface mail for all orders.
Please note that we will only be able to advised on the status of your parcel up to the point where it is being posted. We strongly recommend opting for courier delivery if you need your purchases urgently.
Door-to-door courier service (FREE for orders above SGD $100)
Timeframe: 2 - 3 working days upon receipt of your payment. Delivery cost: $7.
** We strongly recommend door-to-door courier service for your orders if you require your purchases urgently so that you can get your items delivered that much quicker with enhanced accountability.
FREE shipping via standard airmail for orders above SGD $300
We ship worldwide via standard registered mail (SingPost) or DHL. Shipping charges are offered at a flat rate. You will be able to select your choice of delivery (standard or expedited) upon check-out. You may decide at that point whether or not to proceed with your order and payment.
Note: For orders shipping to Australia – please place your orders directly through our Australian distributor. Thank you!
NOTICE FOR SALE ITEMS:
Sale items are final and hence no refunds will be given. Items marked "Clearance"/Final Sale are final and exchanges/refunds will not be eligible.
However, should you like to exchange any item, please contact us (within 7 days of receiving your order) for instructions on how to mail your items back to us. We will issue a store credit of the same value to be redeemed at our store, and that can be used anytime before the store credit expires.
RETURNS AND EXCHANGE POLICY: (NOT APPLICABLE FOR PURCHASES MADE DURING SALE PERIODS)
Hassle Free Shopping at Milky Way
It is very important to us that you are completely satisfied with your purchases. However, if you will like to exchange or return what you have bought, this is what you need to do.
Please note that all items must be in original condition, unworn, with brand tags still attached to be accepted for exchanges and returns. We reserve the right to refuse items that are deemed by the team to fall outside of such guidelines.
Exchanges are subject to stock availability. If items are not available, store credit to be used for future purchases or a refund can be arranged.
What you have to do:
There are two methods through which we can arrange for this.
1. Exchange item(s) via courier service for a delivery fee of SGD 10.
Please contact us at store[at]milkywayfamily.com within seven (7) days of receiving your order about your intention to exchange your item, along with the details of the size or colour of the item you’ll require. We will send you a link for the payment of $10 to be made through PayPal.
When payment has been received, we will arrange for courier delivery/ on-the-spot exchange at a place and time that is convenient for you.
2. Post item(s) to us via SingPost/ normal postage
Please contact us at store[at]milkywayfamily.com within seven (7) days of receiving your order about your intention to exchange your item, along with the details of the size or colour of the item you’ll require.
- Once we receive the item(s) to be exchanged, we will post the exchanged item back to you via SingPost. Please allow for 10 – 13 days for the exchange (from date that the item was first sent by customer).
- The address to send your items to will be advised in our email correspondence to you.
- Please note that there is a minimal risk of items being lost in transit. As we will not be able to process the exchange until we have received the items, we strongly recommend sending your parcel via registered post.
Please contact us within seven (7) days of receiving your order about your intention to return your items. A fee will be applied for a courier service to pick up the item. Once the item is safely back with us in our office, we will process the refund via the method through which you have made your initial payment (Paypal or bank transfer), less the courier fee.
For more enquiries pertaining to the above, kindly email us at store[at]milkywayfamily.com
We regret that only refunds can be administered for international orders at this point in time. Kindly contact us at store[at]milkywayfamily.com for this.
Customers will be responsible for mailing the items back to us. We cannot be held responsible for items lost during shipping and strongly recommend a delivery method that provides a tracking number.
Once we've received your items, we will send you a confirmation email and process the refund via the method through which you have made your initial payment (Paypal or bank transfer through online banking).