Rewards & Membership

MILKY WAY MEMBERSHIP PROGRAM 

Perks of Membership

• Enjoy 10% off full-priced items purchased on the Milky Way website, including new arrivals
• Enjoy an additional 5% on top of the 10% members' discount for your first purchase during your birthday month (Happy Birthday!)
• Accumulate loyalty points from your purchases and use them to offset future purchases
• Stay in the loop with new arrivals, promos and events

* Terms and exclusions apply

** If you have made a purchase of more than $50 with us on the website in 2015, the membership program extends to you as well.

How to Join

1. Spend more than SGD$50 (excluding delivery fees) in a single order to be eligible for membership

2. Your membership will be verified by the team once your order has been completed and we will send you an email notification once it has been completed

3. Log into your Milky Way user account to view status and track your membership activity! 

Terms &  Guidelines

Membership is valid for 3 years from date of purchase. Membership is non-transferrable.

Membership discount cannot be used in conjunction with other promotions and on items marked as 'sale' .

Membership discount does not apply to e-gift certificates.

Milky Way reserves the right to make changes to the terms of the Membership Program at any time.

Milky Way reserves the right to amend, delete or add to any of these terms and conditions from time to time at their discretion. These terms and conditions prevail over the contents of any brochure or other promotional material advertising the Membership Program.

Questions about the program or your membership account? Please drop us a line at store [at] milkywayfamily.com

MILKY WAY LOYALTY PROGRAM (WITH EFFECT FROM MAY 2015)

As a member or registered user of the site, you'll be able to accumulate Milky points each time you shop with us online. 

Every SGD $1 Spent = 10 Milky Points

 SGD $100 Spent = 1000 Milky Points = SGD $5 off your next purchase

 Start enjoying rebates off your next purchase once you've accumulated 1000 Milky points. 

How to earn and claim Milky Points

1. Please make sure you are logged into your user/member account when making your purchases.

2. Once your payment has been received and verified, the Milky points will be automatically credited to your account. Please allow for up to 2 working days for the points to be reflected.  You will be able to keep track of your points when you are logged in.

3. In addition, pick up loyalty points when you invite friends to make purchases on our site through our soon-to-be launched Referral Program.

4. To use your accumulated points, simply click on the drop-down menu during check-out. The amount for rebates will be shown. 

Terms & Guidelines

Points expire after 12 months from purchase date.

Points are non-transferable and have no cash value, they can only be used to offset purchases.

Purchases made with Milky Way e-gift cards are not eligible for points.

Items marked 'Sale' are not valid for points and points cannot be used on items marked 'sale'.

Points accumulated from purchase of merchandise become void if merchandise is returned;  Milky Way reserves the right to adjust points accordingly for returned purchases. We reserve the right to make changes to the terms of the loyalty program at any time.